A document is not downloading in Aviator and is stuck at "Unzipping Data..."
Created Date:
Feb 2025
Article ID:
000010460
Version:
1
Environment:
iOS
Document Type(s):
--
Related Products: Aviator for iOS
PROBLEM:
A document is not downloading in Aviator and is stuck at "Unzipping Data...".
CAUSE:
The .zip file contains PDF documents with special characters in the file name. Zip files containing documents with special characters in the file name will not download in Aviator and will get stuck at "Unzipping Data...".
RESOLUTION:
Remove the special character from the file name of the PDF document, then re-zip the file and re-upload it to JDM Pro.