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"INCOMPATIBLE 16 MiB, orange label" during update of Garmin 400/500 WAAS data card with Jeppesen Distribution Manager (JDM)
Created Date:
Nov 2023
Article ID:
000001801
Version:
1
Environment:
Avionics System/GPS
Document Type(s):
--

PROBLEM:
The message "INCOMPATIBLE 16 MiB,orange label" is displayed when attempting to update a Garmin 400/500 WAAS data card in Jeppesen Distribution Manager (JDM).

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CAUSE:
The GNS 400W/500W NavData cards are being updated to include newer memory components and can be identified by the light orange label affixed to them. (The label was silver on previous NavData cards). These orange-labeled NavData cards are only compatible with GNS series units operating with main software v3.30 or later. These orange-labeled cards are only compatible with Jeppesen's Skybound G1 programmer or the updated Skybound G2 programmers. (The updated Skybound G2 programmers also use an orange label. The label is black on previous G2 programmers.)

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RESOLUTION:

  • Use of an orange data card requires GNS SW version 3.30 or later.
  • Use of an orange-label data card requires an orange-label Skybound G2 data card programmer or a G1 programmer.

Refer to Garmin Service Advisory 1455 Rev A for more information.

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