Jeppesen Support Portal

There will be a brief interruption to several portal services during a planned site maintenance scheduled to occur between 2:00 AM UTC and 5:00 AM UTC on Sunday, April 21st, 2024. Users will not be able to submit or interact with web cases, manage product alerts or use our chat features during this time. If you are in need of immediate assistance, please contact our support team at 1-800-732-2800. We apologize for any inconvenience.

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Data Distribution and Management (DDM)

by Jeppesen

Jeppesen’s Data Distribution and Management (DDM) system is our EFB data delivery solution for airline fleets of all sizes needing to support multiple tail numbers, pilots and devices. With DDM, airline operators like you can enjoy a single, web-based user interface designed as a comprehensive management tool for file distribution, delivery and configuration. Features and benefits include:

Fleet-wide usage with auditing, reporting and email event notification
Reduced operations cost and greater content control
Higher security and lessened internet bottlenecks

Content Delivery Agent for the Desktop (CDAD)

The Content Delivery Agent for the Desktop (CDAD) enables the delivery of applications and data to computers so that you can review and test the applications and data.

Download CDAD 6.2.1.1

(Windows 10, Windows Server 2012, or Windows Server 2016 and Java 8 x64 or newer required)

Download CDAD 6.2.0.8

(Windows 10, Windows Server 2012, or Windows Server 2016 and Java 8 x64 or newer required)

Download CDAD 6.1.0.2

(Windows 7 or 8, and Java 7 required)

(Chrome users: Right-click the link and select 'Save link as')