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iOS 14 and iPadOS 14 Support - Connecting to the Bad Elf Wombat after updating to iOS 14 or iPadOS 14
Created Date:
Oct 2020
Article ID:
000009796
Version:
6
Environment:
iOS
Document Type(s):
Troubleshooting

JDM Mobile 1.8.1 and newer is now compatible with iOS 14 and iPadOS 14. Previous JDM Mobile releases will be unable to connect to the Bad Elf Wombat hardware on these operating systems.

To ensure successful connection to the Wombat:

  • Make sure to accept “Location” prompt when app is first launched. This ensures networks names are recognized and displayed.

JDMLocatinoServicesPrompt

  • If you are unsure, go to the JDM app settings in the System Settings and enable “Location”
iOSLocationServicesforJDM


  • Make sure to accept “Local Network…access local devices” prompt when JDM app is first attempting to connect. This is ESSENTIAL for JDM Mobile to communicate with the Bad Elf Wombat.

JDMLocalNet

  • If you are unsure, go to the JDM app settings in the System Settings and enable “Local Network”.
JDMLocaliOSSettings

  • Make sure Cellular enabled devices are in airplane mode, or cellular disabled. Wi-fi remains on.


If the Bad Elf Wombat app doesn’t connect to the Wombat when launched from the JDM Mobile firmware prompt:

NOTE: The Wombat app must be updated to version 1.0.21 & Local Network Access must be accepted for this app as well.

  • Disconnect the JDM Mobile app from the Bad Elf network. Close the Wombat App, relaunch the Wombat app.
  • Close all apps, reboot Wombat, connect to Bad Elf Wi-fi network, and try connecting to the Wombat via the Wombat App only

Important Information regarding Wombat v1.0.21
  • NOTE: You MUST allow Local Network Access for Wombat v1.0.21 when prompted. If not allowed you will not be able to connect the Wombat.
wombatlocalnetwork
  • If you are unsure, Close the “System Settings” app (if open). Re-open the “System Settings” app, navigate to “Privacy”, then enable “Local Network” for the Wombat App.
LocalNetworkAccessWombat
  • NOTE: You can reinstall Wombat v1.0.21 in order to get the Local Network Access prompt again as a last resort.
  • NOTE: If you are still unable to connect to the Wombat and are also unable to update the Wombat Firmware via the Wombat app you can manually update the firmware using the process described here.
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