Close
The Enhanced Jeppesen Digital Success Site is just around the corner! Stay tuned for updates (Learn more)
kA2600000004G0PCAU
"The program can't start because MSVCP110.dll is missing" when starting JeppView, eLink, or eCharts for Windows
Created Date:
Feb 2025
Article ID:
000001527
Version:
1
Environment:
Windows
Document Type(s):
--

PROBLEM:
The following error occurs when starting JeppView, eLink, or eCharts for Windows:

"The program can't start because MSVCP110.dll is missing from your computer. Try reinstalling the program to fix this problem."

CAUSE:
The MSVCP110.dll file is missing or corrupt.

RESOLUTION:
Browse to the following location depending on what type of system you have and check for the msvcp110.dll file:

  • 32-bit systems: C:\Windows\System32
  • 64-bit systems: C:\Windows\SysWOW64

If the msvcp110.dll file is missing, try installing the Visual C++ Redistributable for Visual Studio 2012 Update 4

comment
Contact Us