Error 125: "Registration Failed ..." in FliteDeck Pro X
Created Date:
Jul 2024
Article ID:
000001062
Version:
5
Environment:
iOS
Document Type(s):
Troubleshooting
Related Products: FliteDeck Pro X
PROBLEM:
The following error is encountered when attempting to register FliteDeck Pro X:
Registration failed. Try again when your connection is better or contact your System Administrator. (Error: 125)
CAUSE/RESOLUTION:
- No wifi/cellular connection on the device. Obtain local connection and try again.
- Bad connection to network due to connectivity issue on device’s side. Try again later or from a better connection.
- The registration link was copied/pasted into Safari, and was copied incompletely. Try tapping the link instead of copying and pasting it.
- A firewall on the network is blocking connection to the registration server. Ensure the following address and port is open on the firewall.
deliver.jeppesen.com 443
- Bad connection to network due to connectivity issue on server’s side. Try again later.
- Registration server is unavailable. Try again later.