Removable media (e.g. SD card, USB flash drive) is not detected in Jeppesen Distribution Manager (JDM) for Windows
Created Date:
Feb 2025
Article ID:
000001885
Version:
1
Environment:
Windows
Document Type(s):
--
Related Products: Jeppesen Distribution Manager (JDM) Windows
PROBLEM:
Removable media (e.g. SD card, USB flash drive) is not detected in Jeppesen Distribution Manager (JDM) for Windows.
CAUSE:
The removable media has been assigned a drive letter of A or B. JDM will only display drives with letter assignments of C or above.
RESOLUTION:
Change the drive letter assignment by following these steps:
- Go to Control Panel > Administrative Tools > Computer Management.
- On the left side of the Computer Management console, select Disk Management.
- Right-click on the removable disk and select Change Drive Letter and Paths...
- Select Change, then select an available drive letter of C or greater. The C: drive is normally reserved for the hard disk where the operating system is installed, and the D: and E: drives are usually used for a secondary hard disk or an optical drive. Select F or greater, but make sure to select a drive letter that is not already in use.
- Select OK, then OK again to save the change.