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"STATUS_BREAKPOINT" error after clicking the drop-down arrow on a selection box in DDM
Created Date:
Feb 2025
Article ID:
000011240
Version:
1
Environment:
Internet Browser
Document Type(s):
--

PROBLEM:
A "STATUS_BREAKPOINT" error occurs in the Google Chrome or Microsoft Edge browser after clicking the drop-down arrow on a Package selection box in DDM.



In Google Chrome:

Aw, Snap!
Something went wrong while displaying this web page
Error code: STATUS_BREAKPOINT


In Microsoft Edge:

This page is having a problem
Try coming back to it later.
You could also:
- Open a new tab
- Refresh this page

Error code:STATUS_BREAKPOINT



CAUSE:
A large number of packages available for delivery, in combination with a setting or 3rd party extension in Chrome or Edge may result in a STATUS_BREAKPOINT occurring.

RESOLUTION:
Reset Chrome and Edge by going to Settings > Reset Settings > Restore settings to their default values.

In Chrome, this action will:

Reset some Chrome settings and Chrome shortcuts
Disable extensions
Delete cookies and other temporary site data

Bookmarks, history, and saved passwords won't be affected.


In Edge, this action will:

This will reset your startup page, new tab page, search engine, and pinned tabs. It will also turn off all extensions and clear temporary data like cookies. Your favorites, history and saved passwords will not be cleared.

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