Close
There will be a brief interruption to several portal services during a planned site maintenance scheduled to occur between 2:00 AM UTC and 5:00 AM UTC on Sunday, April 21st, 2024. Users will not be able to submit or interact with web cases, manage product alerts or use our chat features during this time. If you are in need of immediate assistance, please contact our support team at 1-800-732-2800. We apologize for any inconvenience.
 
CUSTOMER SUPPORT PORTAL
CUSTOMER SUPPORT
PORTAL
  • SUPPORT
    • All Support
      close
      Support
      Create a Support Case
      Services & Subscriptions
      Product Alerts
      JDM Download Reset Request
      Support Quick Guide
      Videos
      Documents
      Sales
      Jeppesen Marketplace
      Contact
      Live Chat
      Contact Sales
      Leave Feedback
      Services
      Jeppesen.com
      My.Jeppesen.com
      Boeing.com
      Boeing Customer Services
  • PRODUCTS
  • PRODUCTS
  • SUPPORT
Support Home
Article: 000010137
kA24W000000IFuASAW
eLink for Windows Installation Guide
Created Date:
Feb 2024
Article ID:
000010137
Version:
2
Environment:
Windows
Document Type(s):
How To
Related Products: eLink for Windows

System Requirements:

ComponentMinimumPreferred
Operating System 1Windows 8.1Windows 10
RAM1 GB2 GB
Disk Space 220 GB free space30 GB free space
1 We have ended support for Windows 7 and Windows 8 as these operating systems are no longer supported by Microsoft. Refer to the following Microsoft web pages for additional information:
2 Minimum free disk space is suitable for a smaller coverage (e.g. East U.S.), and without the optional high-def terrain and cultural data. Preferred free disk space accommodates a worldwide coverage with the optional high-def terrain and cultural data.

Prerequisites:

  • Administrator credentials to the computer.
  • The latest copy of the Jeppesen Program and Data Disc.
  • The 16-character serial number for your Jeppesen charts subscription. If the subscription was set up recently (e.g. the past two weeks), you will also need the terminal charts coverage code(s). The coverage code(s) are specific to the cycle number of the Jeppesen Program and Data Disc used to install the software. Contact a Jeppesen Sales or Support representative for the coverage code(s) if they were not provided at the time the subscription was set up.

Installation Steps:

  1. Download and extract the latest .zip copy of the Jeppesen Program and Data Disc following the instructions in the article Jeppesen Program and Data Disc.
  2. Double-click on the Setup.exe file:
JeppesenProgamDataDisc_Setup_1.png

A User Account Control message may appear, asking if you want to allow this app from an unknown publisher to make changes to your device. Click Yes to proceed:

JeppesenProgamDataDisc_Setup_2.png

If you receive the following message, you must log in as an administrator to install eLink:

JeppesenProgamDataDisc_Install_NoAdmin_1.png

  1. Click Next:
JeppesenProgamDataDisc_Setup_3.png

  1. Enter the serial number and click Apply, then click Next:
JPDC_Installation_eL4W_1.png

JPDC_Installation_eL4W_2.png

  1. Review the license agreement:
JPDC_Installation_eL4W_3.png

  1. Enter your information on the e-Link Pilot Information page (only Name is required), then click Next. The Pilot Information is no longer used anywhere in the e-Link application.
JPDC_Installation_eL4W_4.png

  1. On the e-Link Destination Folder page, click Next to install the e-Link program files to the default location of C:\Program Files (x86)\Jeppesen\Jeppesen e-Link for Windows, or click Browse to change the location. It is recommended to leave it on the default location for best performance.
JPDC_Installation_eL4W_5.png

  1. On the e-Link Common Data Folder page, click Next to install the e-Link common data to the default location of C:\ProgramData\Jeppesen\, or click Browse to change the location. It is recommended to leave it on the default location for best performance.

JPDC_Installation_eL4W_6.png

  1. On the Select e-Link Program Folder page, click Next to add program icons to the Jeppesen folder on the Windows start menu:
JPDC_Installation_eL4W_7.png

  1. Click Next to add a Jeppesen e-Link for Windows icon on the desktop, or uncheck the ‘Install a Jeppesen e-Link for Windows icon on the desktop’ box if you prefer not to have an icon on the desktop:
JPDC_Installation_eL4W_8.png

  1. On the Terminal Chart Coverage page, enter the coverage codes you have if your coverages are not already listed, then click Apply. The coverage code(s) are specific to the cycle number of the Jeppesen Program and Data Disc used to install the software. Contact a Jeppesen Sales or Support representative for the coverage code(s) if they were not provided at the time the subscription was set up. Click Next when finished.

JPDC_Installation_eL4W_9.png

  1. Review the Installation Summary, then click Next.
JPDC_Installation_eL4W_10.png

  1. The setup program will proceed to install the terminal charts, terrain, text data, and other program files:
JPDC_Installation_eL4W_11.png

  1. On the Jeppesen Weather Service Setup page, click Next to install the weather service. The Jeppesen Weather Service runs as a background service and downloads graphical weather information when eLink is running. The weather information includes turbulence, lightning, winds, icing, radar, SIGMETs, AIRMETs, and METARs/TAFs. You may click Cancel if you prefer not to install the Jeppesen Weather Service. e-Link will still function, but without graphical weather overlay.
JPDC_Installation_eL4W_12.png

  1. On the Jeppesen Weather Service Setup - Installation Type page, click Next to use Jeppesen Weather (JeppWx):
JPDC_Installation_eL4W_13.png

  1. On the Jeppesen Weather Service Setup - Choose Destination Location page, click Next to install the Jeppesen Weather Service program files to the default location of C:\Program Files (x86)\Jeppesen, or click Browse to change the location. It is recommended to leave it on the default location for best performance.
JPDC_Installation_eL4W_14.png

  1. On the Jeppesen Weather Service Setup – Choose Destination Location page, click Next to install the Jeppesen Weather Service data files to the default location of C:\ProgramData\Jeppesen\, or click Browse to change the location. It is recommended to leave it on the default location for best performance.
JPDC_Installation_eL4W_15.png

  1. Click Finish:
JPDC_Installation_eL4W_16.png

  1. Wait for the Weather Service installation to finish:
JPDC_Installation_eL4W_17.png

  1. On the Jeppesen Format Print Driver Setup page, click Next to install the Jeppesen Format Print Driver. The Jeppesen Format Print Driver allows for printing charts in the Kneeboard, Jeppesen Paper (2 up), Jeppesen Paper (1 up), or Booklet formats. You may click Cancel if you prefer not to install the Jeppesen Format Print Driver. e-Link will still function, and you will still be able to print charts, but you will not be able to print in the Kneeboard, Jeppesen Paper (2 up), Jeppesen Paper (1 up), or Booklet formats.
JPDC_Installation_eL4W_18.png

  1. Review the license agreement, then click Next:
JPDC_Installation_eL4W_19.png

  1. On the Jeppesen Format Print Driver - Choose Destination Location page, click Next to install the Jeppesen Format Print Driver to the default location of C:\Program Files (x86)\Jeppesen, or click Browse to change the location. It is recommended to leave it on the default location for best performance.
JPDC_Installation_eL4W_20.png

  1. Click Install to install the Jeppesen Format Print Driver:
JPDC_Installation_eL4W_21.png

  1. Click Install if prompted to install the device software:

JPDC_Installation_eL4W_21a.png

  1. Click Finish:
JPDC_Installation_eL4W_22.png

  1. Wait for the Format Print Driver installation to finish:
JPDC_Installation_eL4W_23.png

  1. On the Jeppesen CDA Service Setup page, click Next to install the Jeppesen CDA Service. The CDA service runs continuously as a background process and downloads new enroute chart data as soon as it becomes available. You may click Cancel if you prefer not to install the Jeppesen CDA Service. Although e-Link will still function, the message "Unable to contact CDA" will appear each time e-Link is launched, and the enroute chart data will not be updated.
JPDC_Installation_eL4W_24.png

  1. On the Jeppesen CDA Service Setup – Choose Destination Location page, click Next to install the Jeppesen CDA Service to the default location of C:\Program Files (x86)\Jeppesen, or click Browse to change the location. It is recommended to leave it on the default location for best performance.
JPDC_Installation_eL4W_25.png

  1. On the Jeppesen CDA Service Setup – Choose Destination Location page, click Next to install the Jeppesen CDA Service data files to the default location of C:\ProgramData\Jeppesen\, or click Browse to change the location. It is recommended to leave it on the default location for best performance.
JPDC_Installation_eL4W_26.png

  1. Click Finish:
JPDC_Installation_eL4W_27.png

  1. Wait for the CDA Service installation to finish:
JPDC_Installation_eL4W_28.png

  1. On the Download High Definition Files page, you may leave the boxes checked to download the high-def terrain and cultural files now, or uncheck the boxes to skip downloading the high-def files now. The high-def terrain and cultural data is not required and can be downloaded at a later time within eLink. Click Next to continue:
JPDC_Installation_eL4W_29.png

JPDC_Installation_eL4W_30.png

  1. When the Installation Wizard Complete page appears, click Finish to restart the computer:
JPDC_Installation_eL4W_31.png

  1. After the computer has finished restarting, launch e-Link for Windows:
JPDC_Installation_eL4W_32.png

  1. On the Activation Wizard page, click Next to activate e-Link:
JPDC_Installation_eL4W_33.png

  1. On the Activation Wizard – Site Key Method page, click Next to activate over the Internet (automated):
JPDC_Installation_eL4W_34.png

  1. Click Finish:
JPDC_Installation_eL4W_35.png

  1. On the Name Your Installation page, you can enter a name that will help Jeppesen Technical Support representatives identify which one of your devices this installation is on. This can be helpful if you’ve installed the software on multiple devices, and you’re no longer able to access this device to uninstall and deactivate the software in order to install it on a new device. Select Yes to enter a name now, Not Now to enter it at a later time, or Do Not Ask Again if you prefer not to name this installation at all:
JPDC_Installation_eL4W_36.png

If you selected Yes to enter a name, enter the name now. It’s best to include something unique to this device, such as the manufacturer name or model.


JPDC_Installation_eL4W_37.png

  1. You may be prompted that Windows Defender Firewall has blocked some features of eLink for Windows. Click Allow access to allow eLink through the firewall. You may need to enter an admin user name and password to allow eLink through the firewall.
JPDC_Installation_eL4W_38.png
JPDC_Installation_eL4W_39.png
  1. On the Welcome to eLink for Windows – Data Effectivity page, review the data effectivity, then click ‘I understand and accept this warning’:
JPDC_Installation_eL4W_40.png

  1. For additional guidance on using e-Link, click Help > Jeppesen eLink for Windows Help… or User’s Guide:
JPDC_Installation_eL4W_41.png

Recently Viewed Articles
comment
Still need help? Ask the Jeppesen Crew
Contact Us