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There will be a brief outage to the Jeppesen Customer Support Portal during a planned site maintenance scheduled to occur between 6:00 PM UTC and 9:30 PM UTC on Sunday, May 19th, 2024. Users will be unable to access this site, submit or interact with web cases, manage product alerts or use our chat features during this time. We apologize for any inconvenience. If you are in need of immediate assistance during the outage, please contact our support team at 1-800-732-2800.
Charts That Will Not Display
Due to an error in the Collins Aerospace charts application, the chart or charts listed below cannot be viewed on any forward flight display. 

Loading any of these charts will result in the message "CHART NOT AVAILABLE" or "CHART FAULT".  In some instances, continued attempts will cause the charts application to stop functioning altogether.  It is recommended that these charts NOT be included in any flight plan.


CHARTS THAT WILL NOT DISPLAY:

All charts in the latest charts cycle will display properly.