Sending Aviator Log Files
Created Date:
Jul 2022
Article ID:
000010051
Version:
1
Environment:
iOS
Document Type(s):
How To
Related Products: Aviator for iOS
Sending log files
If you encounter issues with the performance of Aviator, your support representative might ask you to send log files. These files help the representative resolve any issues.
Make sure that your email account is set up on your device and that you are connected to the internet.
1. To send log files, tap the Settings button on the Aviator toolbar.
2. In the Account Information section, tap Logging.
The app shows the log file options.
3. To change the logging level, tap Logging Level, and then tap the level that you want to send.
4. Tap Send on the Send Log Files line. The app creates an email message in your default email program and attaches the log files. Your company configures the email address so that the address is automatically entered when the app creates the email message.
5. In the email message, confirm the address to which the message is being sent and tap Send.
If you encounter issues with the performance of Aviator, your support representative might ask you to send log files. These files help the representative resolve any issues.
Make sure that your email account is set up on your device and that you are connected to the internet.
1. To send log files, tap the Settings button on the Aviator toolbar.
2. In the Account Information section, tap Logging.
The app shows the log file options.
3. To change the logging level, tap Logging Level, and then tap the level that you want to send.
4. Tap Send on the Send Log Files line. The app creates an email message in your default email program and attaches the log files. Your company configures the email address so that the address is automatically entered when the app creates the email message.
5. In the email message, confirm the address to which the message is being sent and tap Send.